Open Positions >> Import Documentation Specialist
Import Documentation Specialist
Summary
Title:Import Documentation Specialist
ID:1057
Department:Operations
Description

"Opening world markets...One company at a time". If the phrase sounds intriguing, we may have an opening for you. We are always looking for individuals who have a "can-do" approach, are committed to quality customer service, and are constantly thinking up new ways to get things done.

TLR- Total Logistics Resource, Inc. is an international freight forwarder and customs house broker with offices in Portland, OR, San Francisco, CA and Houston, TX. Founded in 1974, we have customers around the world that rely on our knowledge and skill to help them trade in the international marketplace. Our commitment to being solution focused while providing exemplary customer service has enable us to sit at the planning table with some of the largest importers and exporters in their markets. 

We are currently seeking a collaborative, results oriented professional to join our Portland office as an Import Documentation Specialist. At TLR we believe in doing anything to become the most loved and trusted provider of international services and finding team members that will help foster that vision is paramount to our success. 

This position is responsible for, but not limited to, the following:

  • Promoting a positive relationship with TLR’s clients, other team members, and vendors by ensuring accurate, timely and proactive customer service.
  • Processing shipments through TLR’s operating system, including but not limited to opening files, requesting documents and updating shipment information.
  • Assisting the CSR by creating quotations for individual shipments including ocean FCL, LCL, air, foreign to foreign shipments, and inland transportation.
  • Collecting and distributing inbound documentation to submit to CSR for final review before delivery and handover to customs broker.
  • Maintaining and updating client and department shipment reports.
  • Engaging in proactive cross-training in order to ensure seamless customer service on all accounts in the department.

Desired Skills and Experience:

  • 0-6 months of professional office experience with emphasis on international logistics for this entry-level position.
  • 1 year work experience in a professional office environment.
  • Demonstrated experience interacting with external and internal customers to gather information and coordinate shipments to satisfy the client’s needs.
  • Detail oriented and strong organizational skills required.
  • Strong verbal/communication and math skills are required.
  • Knowledge of Microsoft Office Suite programs a plus.
  • Strong Problem Solving skills required.
This opening is closed and is no longer accepting applications
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